In order to set behaviors of the calls, we need to create a campaign.
Log in with the user you have created in step 1:
Set a campaign ID, Name and description and set User Group. Use the User group we have created in step 2:
Set Local Time to 24 hours or limit it if you don't want agents to be able to log in at specific time.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhaS_2o8wYPmZHwBwQ7CfqKfjoFFR2oyojwd0n7B9PBUlbqjXDYZ8U8h9K4JLos1xLFFUw9uXd-Gf2LojNrpF2IPsAB7Xjjmj7KsgOZHZnh7ZeAfeg-zrv1pIGbAlpAOCjQx420yjM-cuk/s640/Screenshot+2020-02-16+at+2.27.44+PM.png)
After Creating the Campaign Go to User Group setting you have created in step 2
( Select User Groups - Show users Groups )
And Select the User group and Give access to the users in this group to the new campaign you have created here.
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